物流政策

Order Confirmation: After you place an order, we will promptly send an order confirmation email containing your order details.

Processing Time: Please allow 2-7 business days as the processing time for your order. Please note that during holidays, it may take up to 10-25 days. During this period, we meticulously review your order, prepare the products, package them, and ensure all logistics and delivery arrangements are in place.

Delivery Time: From the moment the products leave the warehouse to the final delivery, it usually takes 5-30 business days. The exact delivery time may vary depending on your shipping address.

Delivery Areas: Around the world

-About Costs: We have prepaid customs duties, which means that under normal circumstances, you won't incur any additional charges. The total amount you see when placing your order is the final payment, and you don't need to worry about additional fees.

Please be aware that there may be extra customs fees due to the policies of different countries. The additional charges such as customs clearance fees, local shipping charges, or admin charges would be borne by you.

Mailing Address: Providing an accurate and complete shipping address is crucial. Once an order is processed or shipped, we won't be able to make changes to the shipping address. Please ensure you double-check the address information you provide when placing your order.

Customer Responsibility: If a package is lost or cannot be retrieved due to an incorrectly provided address by the customer, the corresponding loss will be the responsibility of the customer. Please be diligent in verifying your address information to ensure successful delivery of your order.

Contact Customer Support: If your products arrive damaged or you receive the wrong items, please contact our customer support immediately at service@manba.cc for assistance. We will do our utmost to resolve the issue.